Q. Are my personal information and credit card number safe when ordering from your website? A. All your personal information and credit card number are protected by SSL security. We do not keep credit card information on file. All financial transactions are processed directly by our merchant service provider.
Q. Do I always have to place my orders on line? A. No you don’t. You can also fax your order to 972-462-1769 or email it to orders@beadstobead.com.
Q. Does Beads To Bead have any discount program? A. Yes, we do. We encourage you to join our Frequent Buyer Program. This will enable you receive 10% discount on ALL your purchase all year round. Please visit our Frequent Buyer Program page for more information.
Q. Do you sell wholesale? A. Yes, we do. Below is our wholesale discount structure:
10% off list price - $400 minimum purchase
15% off list price - $1,000 minimum purchase
20% off list price- $1,500 minimum purchase
Please call us at 972-304-0289 in order to receive the above discount or email us at orders@beadstobead.com. You can also fax your order to 972-462-1769 and your discount will automatically be applied.
Q. Do I need to have sales tax license or business license to get wholesale prices ? A. No, you don’t. However, if you are based in Texas and do not want to be charged sales tax, we will need to have a copy of your Texas sales tax registration.
Q. Do you have a physical storefront? A. Yes, we do. Our store is located at:
Valley Ranch Center, 820 S. MacArthur Blvd./Beltline Road, Suite 125, Coppell, TX 75019, U.S.A. Telephone: 972-304-0289.
Q. What are your hours of operation at the store? A. We are open from 10:00 a.m. to 6:00 p.m. CST (Monday – Wednesday and Saturday) We are open from 10:00 a.m. to 7:00 p.m. CST (Thursday and Friday)
Q. Do you ship internationally? A. Yes, we ship internationally to most countries but we will not be responsible for any local taxes or tariffs that may be imposed by your country.
Q. How can I get free shipping? A. We offer FREE UPS ground shipping for domestic orders of $100 and above.
Q. Do you have printed catalog? A. No, we do not have printed catalog. We are constantly adding new items to our online store which will make any printed catalog become outdated quickly.
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